Security Command Control Centre Officer (SCCCO)

Purpose of the Position (Job Summary)

• Security Command Control Centre Officer (SCCCO) will support the security team to organize and oversee all the operations of SCCC at SAC, Jhagadia. SCCC operators on contract will be under the command of this position while one develop and implement policies and procedures to maintain SCCC standards in consultation with Head Security.

• Smooth and focused SCCC operations 24hrs X 365 days (Round the Clock SCCC execution) sharing the observations/ trends proactively and promptly to Duty Security Officer and Manager Security.

• To be instrumental in strategic shift in Security program at SAC from Manpower extensive to Smart Security set up resulting in rationalization of existing Security Manpower, by strengthening the surveillance through CCTV and other electronic security gadgets.

Key Individual Accountabilities

1 Strategy

• Implement SCCC operations, practices and procedures in consultation with Head Security.

2 Financial

• Loss prevention by using the available technology

• Minimize Security expenses by innovation.

• Digitization to reduce dependency on manpower

• Investigations and closures reports.

• Bringing Theft Incident to Zero.

• Material recovery by analysing the CCTV footage (Post Incident Investigation).

3 Customer/ External Orientation

• Coordinate & work closely with the internal stake-holders to achieve operational excellence.

4 People Orientation

• Foster a performance-oriented environment within the SCCC team without compromising standards.

• Carry out training for the teammates and down line as per the identified needs.

• To identify potentials in employees and provide suitable training with vision to develop future   department / section leader / Team leaders.

5 Core Competencies & operational accountabilities

   Responsibility

• Over all In-Charge for the Shift at SCCC.

• Coordinate Installation, training, and startup efforts to start the SCCC.

• CCTV Surveillance System - Network, Cameras, Servers, Video Analytics.

• Response to any kind of emergency and record the details of crisis situation.

• Responsible for periodic maintenance and upkeep of Security Automation System after completion of project and up gradation of automation gadgets OR any automation issues.

• Coordinate with AMC team and manage in house available resources for automation installation of rectifications if not in AMC vendor’s scope.

• Maintain and up keep automation records.

• Responsible for Liaison with Vendors & IT and Logging Complaints in case of requirement.

• Responsible for providing training and validation of Console Operators for basic operations of CCTV  in SCCC.

• Preparation of Automation Budget

• Assist Shift In charge in day-to-day Security Operations.

• Maintain SCCC Logbook and disseminate MIS to management in consultation with HOS.

Competencies

• Written and Verbal Communication

• Interpersonal Skills

• Knowledge of Security Operations and Procedure

• Manage Multiple Tasks

• Knowledge of Basic Security Inspection Procedures

• Surveillance Skills

• Analytical approach

• Result oriented approach

• Dependability

• Emotional Control

• Integrity

• Safety Management

• Professionalism

• Reporting & MIS Knowledge

• Patrolling willingness

• Attention to Detail / Observation skills

• Communication skills

Key Interactions

Internal                                                                                                External

• Department Heads                                                                      • Vendors/ Visitors         

• Functional Heads                                                                          • Auditors

• Unit Management                                                                       • Customers

• Departmental Team members                                                               • All external stakeholders

Technical & Behavioural Skills & Knowledge

• Technical graduate / Any Graduate with minimum 08 to 12 years of experience of similar position.

• Knowledge of all latest security equipment’s & Gadgets.

• Should possess strong attention to detail and willingness to work through any issue that emerges.

• Should possess excellent interpersonal skills, team management skills & leadership skills.

• Should be able to align and engage team through effective communication. Understands and communicates the

Purpose and contribution of the function to the overall business strategy & sustainability.

• Should have capability to build & nurture teams.

• Should have knowledge of Security procedures & policies.

• Operational knowledge of Computers including SAP.

• Knowledge of E-Mail communication & Drafting.

• Should have exposure of necessary statutory compliance.

• Should possess knowledge & experience in Emergency handling.

• Should have knowledge & exposure of Environment, Health & Safety requirements.

• Should have knowledge & Experience in Control Room Operations.

• Additional certification in security or any other domain will be an added advantage.