Senior Analyst

Company 

Citibank is the consumer division of Financial services multinational Citigroup. Citibank was founded in 1812 as the City Bank of New York, and later became First National City Bank of New York.. The bank has 2,649 branches in 19 countries, including 723 branches in the United States and 1,494 branches in Mexico operated by its subsidiary Banamex.

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

Job Role/ Title : Senior analyst

Job responsibilities:

R&R team manages the analysis of the customer remediation issues across globe, currently in retail
consumer bank. The critical areas are work is divided into:
• Remediation analysis: Execution of the comprehensive data remediation approach on
Customer issues due to gaps observed in policies and governance, Self-identified, or through IA.
• Impact assessment: Identification of size of the customers and the dollar amount impacted due
to these issues.
• Issue Management & Root cause analysis: Identifying the issues and reasons for the issues by
leveraging analytical methods.
• Audit Support: Tracking implementation plans and providing data evidence, artifacts for audit
completion
Expertise Required:
Tools and Platforms
• Proficient in SAS, SQL, RDBMS, Teradata, Unix
• Proficient in MS Excel, PowerPoint, and VBA
• Jira, Bitbucket
• Mainframes
• Exposure to Big data, Python
Domain Skills
• Good understanding of banking domain and consumer products (Retail Banking, Deposit, Loans,
Wealth management, Mortgage, Insurance, etc.)
• (Preferred) Knowledge of Finance Regulations, Understanding on Retail Business/ Banking
Domain
Analytical Skills
• Ability to identify, clearly articulate and solve complex business problems and present them to
the management in a structured and simpler form
• Data analysis, Data profiling, Data Management skills
• MIS reporting and generate actionable Business Insights
• Coming up with automated Techniques to reduce redundancy, remove false positives and
enhance optimization
• Identification of control gaps and providing recommendations as per data strategy
• (Preferred) - Risk & control Metrics & Audit Framework Exposure
Interpersonal Skills
• Ability to identify, clearly articulate and solve complex business problems and present them to
the management in a structured and simpler form
• Should have excellent communication and interpersonal skills
• Good process/project management skills
• Ability to work well across multiple functional areas

• Ability to thrive in a dynamic and fast-paced environment
• Identifying and implementation of new collaboration ideas
• Contribute to organizational initiatives in wide ranging areas including competency
development, training, organizational building activities etc.
• Proactive approach in solving problems and eye for details, identifying process gaps in solution
implementation and suggest the alternatives