Branch Relationship Head

About Company 

Yes Bank is an Indian bank headquartered in Mumbai, India. It offers wide range of differentiated products for corporate and retail customers through retail banking and asset management services.

Job Role : Branch Relationship Head

Key Roles & Responsibilities:

Strategic/ Managerial Responsibilities

• Team Leadership:
• Leading a team of relationship managers, providing guidance, training, and support to ensure effective client management
• Developing and maintaining strong relationships with high-value clients, understanding their financial needs, and ensuring a high level of customer satisfaction
• Contributing to the development and implementation of strategic plans to achieve business objectives and revenue targets
• Client Relationship Management:
• Strategic Planning:

Core Responsibilities

• Sales and Business Development:
• Driving business growth by identifying opportunities for upselling, cross-selling, and expanding the bank's products and services to existing clients

People Management or Self-Management Responsibilities

• Collaboration: Collaborating with other departments, such as product development, marketing, and risk management, to ensure a cohesive and integrated approach to client services.
• Performance Analysis: Monitoring and analyzing the performance of the relationship management team, implementing performance improvement initiatives, and reporting on key performance indicators.
• Communication: Effectively communicating with internal stakeholders, executives, and clients to convey strategic initiatives and address any concerns

Risk and Internal Control Responsibilities

• Risk Management:Assessing and managing risks associated with client relationships, ensuring compliance with regulations, and implementing measures to mitigate potential issues
• Compliance:Ensuring that all client interactions and practices comply with banking regulations and internal policies
• Market Research:Staying informed about market trends, competitor activities, and industry    developments to identify opportunities and threats.