About the Company
RBL Bank is one of India’s fastest-growing private sector banks with an expanding presence across the country. The Bank offers specialized services under six business verticals namely: Corporate & Institutional Banking, Commercial Banking, Branch & Business Banking, Retail Assets, and Treasury and Financial Markets Operations. It currently services over 11.53 million customers through a network of 502 branches; 1,418 business correspondent branches (of which 289 banking outlets) and 414 ATMs spread across 28 Indian states and Union Territories.
Job Role: Zonal Collection Manager
Position Purpose:
➢ Process Orientation-self-discipline to adhere to laid down business, regulatory processes.
➢ Responsible for overall functioning of the region which would include collection, cost, process,
quality etc.
Key Responsibilities
1 To deliver on the financial parameters of the organization.
2 Should carry a go getter attitude and should get deep routed at the grass root level for
achievement of the task assigned.
3 Will be responsible for handling Team leaders, Tele callers or FOS based at vendor premises
4 Previous collections experience is preferred
5 Should have prior experience of vendor management
6 Local location experience is preferred.
7 People Management – will be responsible for management of bank staff & vendors as well
8 Will support external vendors performance improvement
Experience
Essential Minimum 10-12 years of experience, should have people handling Telecalling or Field Team
Preferred Dialler management experience, Frontend Credit card collections, SOC (sum of cycles) mode of operating for credit cards