Business Analyst – Audit Automation

Job Purpose

•  Implement & Support of new system / existing systems for Internal Audit transformation as well as automation.
• Specific focus on ServiceNow Implementation, Configuration, Training and Support.
• Analyse, translate, and articulate Business concepts into system/process requirements with the objective to implement IT enabled solutions that meet Business user requirements within the regulatory guidelines and organizations priorities at any point of time with the objective to comply to the same.
• Support post go-live queries / issues for these requirements as well as BAU production support.

Job Responsibilities

1. Requirement analysis and design 

Responsible for Functional Requirements Specification, Process workflow and interface Design of Business user requirements. Ensure that Requirements are captured “First Time Right” from the user and translated into cost effective, efficient TO-BE processes by reducing process redundancies and deficiencies.

2. Functional Solution creation

Work with the vendor to define the functional solution for the business problem. Signoff on the vendor solution document ensuring that the same can be implemented and will address the requirements as defined by the sponsor.

3. Delivery Certification & Quality Management

Ensure UAT's are conducted in a thorough manner and the same translates to quality deliverables. Prepare test plans to ensure complete system functionality is tested. Prepare test plan to consider all business scenarios to be tested. Document the test data along with the test results to ensure resolution of the error and its impact on any other related functionality. Intimate all concerned about the testing results. Obtain the requisite sign-offs from audit/user/technology for the change/patch/bug fix to be moved to production Also ensuring necessary system / operational controls are laid down in order to ensure zero defect rollouts.

4. Production Support

Provide functional support for applications being managed. Analyze problems which are encountered in the production environment. Ensure Over all functional support for enhancement, errors, maintenance and production support for applications being managed.