PB Classic

About the Company

HDFC Bank is one of India's premier banks providing a wide range of financial products and services to over 43 million customers. Promoted by Housing Development Finance Corporation (HDFC), India's leading housing finance company, HDFC Bank began operations in 1995 with a simple mission: to be a "World-class Indian Bank"​. With a single-minded focus on product leadership, customer focus and operational excellence, the bank has accomplished this, emerging as a leading player in all its business segments. From a full range of products to the sheer convenience of their delivery, HDFC Bank today has made significant strides in the banking space. It was recognized as India’s Most Valuable Brand for 5 consecutive years in a study conducted by Kantar, a research agency of the WPP group.

Job Role : PB Classic

Key Responsibilities:

Customer Relationship Management:
Build and maintain strong relationships with existing Classic customers to enhance loyalty and customer satisfaction.

Portfolio Management:
Ensure timely resolution of customer queries and deliver personalized banking solutions based on their financial needs.

Cross-Selling:
Proactively sell banking products like savings accounts, term deposits, insurance, investment products, and loans.

Compliance & Documentation:
Ensure KYC compliance, accurate documentation, and adherence to bank processes and regulatory guidelines.

Revenue Generation:
Achieve assigned sales and service targets through effective client engagement and need-based solutions.

Coordination:
Work closely with internal teams like operations, risk, and product for seamless service delivery.