Relationship Branch Head

About the Company

HDFC Bank is one of India's premier banks providing a wide range of financial products and services to over 43 million customers. Promoted by Housing Development Finance Corporation (HDFC), India's leading housing finance company, HDFC Bank began operations in 1995 with a simple mission: to be a "World-class Indian Bank"​. With a single-minded focus on product leadership, customer focus and operational excellence, the bank has accomplished this, emerging as a leading player in all its business segments. From a full range of products to the sheer convenience of their delivery, HDFC Bank today has made significant strides in the banking space. It was recognized as India’s Most Valuable Brand for 5 consecutive years in a study conducted by Kantar, a research agency of the WPP group.

Job Role : Relationship Branch Head

Key Responsibilities:

• Lead the branch team to drive revenue across Retail Banking, Wealth, CASA, Insurance, and Third-Party Products.
• Strengthen and manage HNI and premium customer relationships, ensuring service excellence and wallet share enhancement.
• Drive acquisition and retention strategies for new and existing customers.
• Ensure branch profitability through effective cost management and revenue generation.
• Comply with audit, compliance, and operational guidelines set by the bank.
• Foster a customer-first culture and ensure timely resolution of grievances.
• Conduct regular team performance reviews and training to boost productivity and service standards.