Key Responsibilities
1. Providing technical support to sales team for understanding project feasibility as and when required.
2. Project Site visit to understand the following activities:
(a) Project details for installation.
(b) Specific project requirements for installation
(c) Project timelines for installation.
(d) Project phases if any.
3. Any special detail discussed with sales / customer related to any instruction or special request related to the installation.
4. All above discussion and details need to be documented in MOM.
5. Coordination with HO team for the door book & drawing preparation.
6. Coordination with the Customer for the door book & drawings approval.
7. Project files to be prepared. Preparation of below documents:
(a) Estimation of the project completion period.
(b) Finalization of Project Requirements & specifications with the customers in the form of DB.
(c) Suggest Project Timelines with phases, if any.
(d) Any specific discussion with the customer related to the project execution or product supply.
(e) Any specific Statutory requirements during execution to be discussed with the customer.
8. Site visit as and when required for any details to be cleared or any confusion comes in the way.
9. Once the orders are executed & handed over to the customer, the invoicing of the installation is to be done in coordination with the Installation Manager.
10. Follow up with Customers team for the Payment collection against the bills (Invoices) raised for installation.
11. Site audits for checking the TP installation quality on random basis.
12. Handling the installation of critical projects depending upon the situations (As & When assigned).